Contact
General Customer Service & Electronic Banking Support
For general customer service or assistance with SmartLink online banking, BizLink online banking, EasyLine telephone banking, mobile banking, or other electronic banking services, give us a call at 304.379.2265 or email help@clearmountainbank.com
Note: do not include confidential information such as account and social security numbers in your email.
7:00 am – 7:00 pm Monday through Friday
8:00 am – 3:00 pm Saturday
Report a Lost or Stolen Mastercard® DEBIT CARD
During Regular Banking Hours
304.379.2265
After Hours
833-660-0463
Report a Lost or Stolen Mastercard® CREDIT CARD
Toll-free within the U.S.
888.999.2242
International
531.233.6197
If you’re traveling and your Debit Mastercard® will not work
When out of the country and in need of assistance, you can easily reach a specially trained Mastercard Global Service Representative who can help you 24 hours a day, 365 days a year, in any language.
You can call toll-free from over 80 countries worldwide. Some of the key toll-free Mastercard Global Service telephone numbers are:
Australia: 1-800-120-113
Mexico: 001-833-660-0463
Austria: 0-800-070-6138
Netherlands: 0800-022-5821
France: 0-800-90-1387
Poland: 0-0800-111-1211
Germany: 0800-071-3542
Portugal: 800-8-11-272
Hungary: 06800-12517
Spain: 900-822-756
Ireland: 1-800-55-7378
United Kingdom: 0800-96-4767
Italy: 800-870-866
Virgin Islands: 1-833-660-0463
For additional information or country-specific toll-free telephone numbers not listed above, visit our website at www.mastercard.com or call the United States collect at 1.636.722.7111
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