Planned System Maintenance

SmartLink, BizLink, and Mobile Banking services will be temporarily unavailable beginning at 8:00am on Sunday, March 25th as we conduct regular system maintenance.  We apologize for any inconvenience and appreciate your patience.
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FDIC-Insured - Backed by the full faith and credit of the U.S. Government

Privacy Statement for clearmountainbank.com

Clear Mountain Bank has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website clearmountainbank.com.

We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you. Clear Mountain Bank uses standard software to collect information about our visitors, such as:

  • date and time our site was accessed
  • IP address (a numeric address given to servers connected to the internet)
  • web browser used
  • city, state, and country

Clear Mountain Bank uses this information to create summary statistics and to determine the level of interest in information available on our site.

Visitors may elect to provide us with personal information via e-mail or an online information form. This information is used internally, as appropriate, to handle the sender’s request. It is not disseminated or sold to other organizations.

This site contains links to other sites. clearmountainbank.com is not responsible for the privacy practices or the content of such websites.

Email Policy

Clear Mountain Bank obtains email addresses from our customers. The bank does not sell this information or use it in any way except as related to your business with Clear Mountain Bank. The bank does not communicate with its customers about their specific banking transactions by email. The bank may, from time to time, respond by email to inquiries from customers, but the bank never discusses or includes non-public personal information in those responses. Clear Mountain Bank advises its customers not to communicate any non-public personal information by email to the bank.

The bank may occasionally send email to its customers about new or additional Clear Mountain Bank products or services. If the customer does not wish to receive this information from the bank, the customer may request, at the time such email is received, that the bank not send any more information by email to the customer.

Clear Mountain Bank advises its customers to refrain from sending confidential information such as social security numbers or account numbers to us via email. Email communication should only be used for information inquiries of a non-sensitive and non-confidential nature.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Clear Mountain Bank uses a firewall to insure the protection and to prevent the misuse and alteration of information associated with this site. Clear Mountain Bank also uses 128-bit encryption during online banking to protect information from being seen by a third party.

Choice: Opt-In / Opt-Out

Our site provides users the opportunity to opt-in and opt-out of receiving communications from our partners at the point where we request information about the visitor.

This site gives users the following options for adding or removing their information from our database to not receive future communications or to no longer receive our service.

  1. You can send email to support@clearmountainbank.com
    (Please refrain from sending personal account information for your own protection)
  2. You can send mail to the following postal address:
    P.O. Box 205, Bruceton Mills, WV 26525
  3. You can call the following telephone number: (304) 379-2265

Correct/Update

This site gives users the following options for changing and modifying information previously provided.

  1. You can send email to support@clearmountainbank.com
    (Please refrain from sending personal account information for your own protection)
  2. You can send mail to the following postal address:
    P.O. Box 205, Bruceton Mills, WV 26525
  3. You can call the following telephone number: (304) 379-2265

Contacting the Website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact

Support @ Clear Mountain Bank

P.O. Box 205

Bruceton Mills, WV 26525

support@clearmountainbank.com

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