Debit Card Travel Tips

We want you to enjoy your trip and feel safe knowing your money is being spent safely and securely. Follow these tips to help avoid surprises and potential issues with your debit card while traveling.

• If you’re planning on traveling out of state or overseas, please remember that debit cards may not work in other parts of the United States or other countries worldwide. 
• Before leaving on your trip, you can enter your travel information and manage many aspects of your card(s) through the Clear Mountain Mobile app under the MY CARDS tab. Learn more about this feature or call your local Clear Mountain Bank office to ensure that your debit card will work wherever you may be traveling.
• If you are traveling and your debit card will not work in your location, please call 1.800.262.2024 for assistance.
• Remember that Clear Mountain Bank is part of the MoneyPass® ATM network giving you access to thousands of surcharge-free ATMs across the United States. Click here to find a MoneyPass ATM.
• MoneyPass offers a mobile app to assist you in locating surcharge-free ATMs. Before you leave for your trip, download the MoneyPass app for your mobile device:
  • Download on the iPhone App Store
  • Download it on Google Play
• Before you leave, know your card’s daily ATM cash withdrawal and purchase limits. Talk to your Clear Mountain banker if you don’t know your limits.
• Consider taking an additional debit or credit card with you to serve as a backup card if your primary card is lost or stolen.
• If you’re traveling to a foreign country, remember that you may be charged a 1% international service fee when making a point of sale purchase or ATM withdrawal with your Clear Mountain Bank Mastercard® Debit Card. There is a foreign ATM usage fee when using any non-Clear Mountain Bank ATM, in addition to any fees that the ATM operator may charge. Also, remember that the amount debited will reflect the currency exchange rate for that day.
• Some foreign ATMs don’t allow you to choose from which account to debit your funds. Some foreign ATMs default to “Withdraw from Savings.” Others only permit transactions from your primary linked account. Ensure you have sufficient funds in each of your linked accounts to cover your cash withdrawals and prevent denial before traveling.
• Note that many foreign ATMs offer instructions in English, but not all of them. In addition, some foreign ATMs are available only during regular business hours.
• Withdraw enough cash to cover expenses should you travel to small towns. Many small towns in foreign countries do not have ATMs.
• Put your money and your card away immediately after withdrawing from an ATM. Count your cash later and out of public view.
• Travel safely and enjoy your trip!